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Read this case study to know how the Seven Seas Group coped up with the problem of frequent downtimes and low productivity with the help of managed solutions provided by LogicEra.

A Quick Glance at the outline of the Story: 

Brand: Seven Seas Group

Region: United Aran Emirates 

Industry: Supply Chain & Logistics

Platforms Used: Cloud Computing with Centralized Datacentres  

Outcome: Maximum uptime with optimum performance

Business Type: B2B

The Brand & the Story – Evolving with the Tech Evolution

Seven Seas is a rapidly burgeoning global maritime services group that specializes in the provision of general ship supplies, stores, spare parts, cleaning solutions, and so on. The technical maritime brand has an extensive global network with multiple enterprise applications, over 1000 online users, and 24/7 operations across the globe. 

However, the on-premises datacenters and limited access to the tools that it had for its users were thwarting the company’s growth. The company was unable to match its pace with the rapidly evolving tech industry. The frequent hardware failures and other issues were acting as impediments in keeping optimum uptime of IT services. All this resulted in massive costs every month and waste of highly skilled resources and they were stuck all the time in firefighting with the least productivity. 

But then, like there is always a day after a night, there is a solution to every problem. With this belief, the Seven Seas team researched well and planned to hand over their IT issues to a Managed Services Provider (MSP).  Though, it was another intimidating task to settle on one while there are Dozens of MSPs in the market. 

Somehow, through word of mouth the company got to know about LogicEra and planned to take a chance. They contacted LogicEra the next day. The team LogicEra, first of all, provided them with a free Proof of Concept (POC) that helped them gain some confidence about how the MSP will help them address the future. As the solution to their problem, the team-LogicEra implemented a centralized Datacenter in Cloud where all the enterprise applications got maximum uptime with optimum performance to the end-user across the business footprint. This also eliminated the downtime they were facing due to location telecom issues and hardware failures.

The challenge – Embracing the Change

The Seven Seas Group was unable to grow properly due to the on-premises datacenters and limited access to the tools by their users. They were unable to achieve optimum uptime of IT services due to frequent hardware failures and other issues. Consequently, it incurred huge costs every month and highly skilled resources were wasted.  Matching the pace with the rapidly evolving tech industry seemed a big challenge for them as they were stuck all the time in firefighting with the least productivity. 

The Solution – Addressing the Future

LogicEra provided the Seven Seas group with a free Proof of Concept (POC) that helped them envisage how the solution customized for their company will work for them. Later, the MSP went ahead and implemented a centralized Datacenter in the Cloud enabling their enterprise applications to get maximum uptime and show optimum performance to the end-user across the business footprint. Moreover, the frequent downtimes they were facing due to location telecom issues and hardware failures were also sorted.

The Results – Exceeding the Targets

The implementation of a centralized Datacenter in the Cloud by LogicEra helped the Seven Seas Group in witnessing great results. The company could achieve:

  • Centralized & simplified administration of more than 100 servers and their IT infrastructure.
  • Direct cost saving due to powerful infrastructure at optimum cost.
  • Stable WAN connectivity across 30+ business sites due to very strong Azure infrastructure
  • Automation and maximum security

Moreover, there was no firefighting due to hardware failure and the company paid only for what they used.

Words by Seven Seas Group:

“LogicEra truly has a highly responsive team of cloud experts that clearly understands the goals of the clients and instead of working on a “one size fits all” strategy, they designed a custom solution for us that helped us experience stellar results. Their attention to detail is rare”