October 29, 2022 Case Study
United Arab Emirates
Supply Chain & Logistics
Cloud Computing with Centralized Datacentres
Maximum uptime with optimum performance
Seven Seas is a rapidly burgeoning global maritime services group that specializes in the provision of general ship supplies, stores, spare parts, cleaning solutions, and so on. The technical maritime brand has an extensive global network with multiple enterprise applications, over 1000 online users, and 24/7 operations across the globe.
However, the on-premises data centers and limited access to the tools that it had for its users were thwarting the company’s growth. The company was unable to match its pace with the rapidly evolving tech industry. The frequent hardware failures and other issues were acting as impediments to keeping the optimum uptime of IT services. All this resulted in massive costs every month and waste of highly skilled resources and they were stuck all the time in firefighting with the least productivity.
But then, like there is always a day after a night, there is a solution to every problem. With this belief, the Seven Seas team researched well and planned to hand over their IT issues to a Managed Services Provider (MSP). Though, it was another intimidating task to settle on one while there are Dozens of MSPs in the market.
Somehow, through word of mouth, the company got to know about LogicEra and planned to take a chance. They contacted LogicEra the next day. The team LogicEra, first of all, provided them with a free Proof of Concept (POC) that helped them gain some confidence about how the MSP will help them address the future. As the solution to their problem, the team-LogicEra implemented a centralized Datacenter in Cloud where all the enterprise applications got maximum uptime with optimum performance to the end-user across the business footprint. This also eliminated the downtime they were facing due to location telecom issues and hardware failures.
The Seven Seas Group was unable to grow properly due to the on-premises data centers and limited access to the tools by their users. They were unable to achieve optimum uptime of IT services due to frequent hardware failures and other issues. Consequently, it incurred huge costs every month and highly skilled resources were wasted. Matching the pace with the rapidly evolving tech industry seemed a big challenge for them as they were stuck all the time in firefighting with the least productivity.
LogicEra provided the Seven Seas group with a free Proof of Concept (POC) that helped them envisage how the solution customized for their company will work for them. Later, the MSP went ahead and implemented a centralized Datacenter in the Cloud enabling their enterprise applications to get maximum uptime and show optimum performance to the end-user across the business footprint. Moreover, the frequent downtimes they were facing due to location telecom issues and hardware failures were also sorted.
The implementation of a centralized Datacenter in the Cloud by LogicEra helped the Seven Seas Group in witnessing great results. The company could achieve:
Moreover, there was no firefighting due to hardware failure and the company paid only for what they used.
“LogicEra truly has a highly responsive team of cloud experts that clearly understands the goals of the clients and instead of working on a “one size fits all” strategy, they designed a custom solution for us that helped us experience stellar results. Their attention to detail is rare”